Legal
Last updated: March 2026
Subzone Shield ("the Service") is a compliance monitoring platform operated by Lifesaver Technology Services ("we", "us", "our"). The Service provides automated compliance auditing, violation tracking, listing verification, document analysis, and certificate generation for short-term rental operators and property managers in British Columbia, Canada.
By creating an account or using the Service, you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information when creating your account and keep it up to date. You must notify us immediately of any unauthorized use of your account.
The Service is intended for use by property managers, STR operators, and compliance professionals in British Columbia. You agree to use the Service only for lawful purposes and in accordance with these terms. You may not use the Service to circumvent regulatory requirements or misrepresent compliance status.
The Service provides compliance monitoring tools and information based on publicly available regulations. These include but are not limited to:
This information is provided for reference purposes and does not constitute legal advice. Regulations change frequently — the STRAA Regulation was most recently amended on December 15, 2025 (BC Reg 233/2025), and Kelowna's STR subzone bylaws are actively evolving. You are responsible for verifying current requirements with the relevant authorities. Contact ServiceBC at 1-833-828-2240 or Registry.STR@gov.bc.ca for provincial registration questions.
Your use of the Service is also governed by our Privacy Policy. We collect and process property data, compliance records, and account information as described in that policy.
Access to the Service requires a paid subscription after the trial period. Subscription fees are billed in advance on a monthly or annual basis. You may cancel your subscription at any time through the Billing page. Refunds are handled in accordance with our refund policy.
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance with advance notice. We are not liable for any loss resulting from service interruptions, including missed compliance deadlines.
To the maximum extent permitted by law, Lifesaver Technology Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to fines, penalties, or enforcement actions resulting from compliance decisions made based on information provided by the Service. Maximum fines under current regulations include up to $50,000 (regional district) and $3,000 per infraction per day (municipal). The Service is a monitoring tool, not a guarantee of compliance.
We may suspend or terminate your access to the Service if you violate these terms or engage in conduct that we determine is harmful to the Service or other users. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination.
These terms are governed by and construed in accordance with the laws of the Province of British Columbia, Canada. Any disputes arising from these terms or your use of the Service shall be resolved in the courts of British Columbia.
We may update these terms from time to time, particularly as BC STR regulations evolve. We will notify you of material changes via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.
For questions about these terms, contact us at support@lifesavertech.ca.